Services are provided by trained professional mediators who volunteer their time. Services include:   -  Face-to-face mediation -  Coaching for problems   -  Some simple negotiation over the telephone    TYPES OF PROBLEMS THE CENTER WILL HANDLE:   -  Neighborhood problems (noise, pets, parking, lawn & garden, property line problems and other nuisances) -  Landlord-tenant issues (deposits, repairs, damages, eviction prevention due to COVID, etc. ) -  Real estate or personal property -  Foreclosure mediation -  Business consumer problems (faulty merchandise, refunds, exchanges, etc. ) -  Employer/employee grievances -  School problems involving faculty or administration, students or parents -  Family issues such as problems related to divorce and parenting plans -  Other domestic problems not involving violence or other factors that require professional intervention or assistance.    TYPES OF PROBLEMS NOT HANDLED:   -  Any problem requiring legal assistance, such as filing lawsuits, criminal defenses, will preparation, etc.   -  Issues involving drug/alcohol abuse, domestic violence, abuse to children, or issues where one or more parties fears abuse -  Problems where a party cannot speak adequately on their own behalf, although can work with clients who have a case manager.    Clients must be able to keep agreements made.