Provides voluntary confidential mediation to individuals, organizations and communities. Serves as an alternative or compliment to the judicial system, provides professional training in mediation and conflict resolution, and promotes the vital importance of peacefully resolving disputes. Provides assistance with the following issues: -  Neighborhood problems (noise, pets, parking, lawn & garden, property line problems and other nuisances) -  Landlord-tenant issues (deposits, repairs, damages, etc.) -  Real estate or personal property -  Foreclosure mediation -  Business consumer problems (faulty merchandise, refunds, exchanges, etc.) -  Employer/employee grievances -  School problems involving faculty or administration, students or parents -  Family issues such as problems related to divorce and parenting plans -  Other domestic problems not involving violence or other factors that require professional intervention or assistance Does not assist with the following issues: -  Any problem requiring legal assistance, such as filing lawsuits, criminal defenses, will preparation, etc. -  Issues involving drug/alcohol abuse, domestic violence, abuse to children, or issues where one or more parties fears abuse -  Problems where a party cannot speak adequately on their own behalf, although can work with clients who have a case manager